What are soaking waters?

Soaking 101

What is included in The Signature Soak?

Attire

How do I know when my 3 hours are up?

When should I arrive for my soak time or spa service?

What minerals are in the waters?

Do I need to book in advance or can I just show up?

What are your hours of operation?

Can I book a spa session, performance therapy, fitness class without booking a soak?

Child passes are sold out online, can I pay the adult rate for my child but stay in the limited access area?

Can I add more time to my soak once I arrive?

Refund, Reschedule & Cancellation Policy

Merchandise return or exchange

Why do I need to complete a waiver?

How long can I stay?

Do you have a lost and found?

Service animals

What are the age restrictions?

Can I bring my cell phone with me?

Are you ADA or wheelchair accessible?

Is smoking allowed?

Can I bring my own towel or robe?

Where should I park / is it free?

Are mineral pools safe for children?

What amenities do locker rooms offer?

Do you have life jackets?

Do you allow pool floaties / pool toys?

Can I bring my own food & drink?

Can I order food and drinks while soaking?

Can I bring baby formula / bottles?

I’m pregnant, can I soak?

Do you have lockers / locker rooms?

How do you keep the pools clean?

Are your pools chlorinated?

How hot are the pools?

How do I make purchases at WorldSprings?

Do you have WiFi?

Will the minerals discolor my bathing suit or ruin my jewelry?

I'm celebrating a special occasion, can I bring decorations or food and drink?

I booked an hour spa service, does that shorten my soak time?

What spa services can I participate in if I’m pregnant?

Why is everyone required to sign a liability waiver?

Is it okay to visit in summer or on a hot day?

Do you close during inclement weather?

Is it ok to visit when it's cold or raining?