New winter rates to love ✨

Winter Soak Hours: Sunday to Thursday 10am-9pm

Winter Soak Hours: Friday and Saturday 9am-11pm

Winter Spa Hours: Open Daily 9am-8pm

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Frequently Asked Questions

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Frequently Asked

Hours and reservations

Policies

General

Spa Treatments

Weather, yes, we are an outdoor destination!

Get In Touch

Any other questions? Feel free to contact us by email. Our guest services team is excited to hear from you!

E-MAIL

[email protected]

PHONE

+1 844-476-2546

Expanding Your Experience

Experience Imagine soaking in Banjar, The Blue Lagoon, Dead Sea, and more—all in one day. Our 46 mineral hot springs inspired by 9 unique global destinations recreate these world-famous waters with the exact same minerality and healing properties.

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Monday-Sunday, AM-PM programming you’ll love

Classes & Event Calendar

Have specific goals in mind for athletic recovery, anti-inflammation, sleep, or stress? Try The Mineral Method.

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked

Soaking 101

What are soaking waters?

What is included in The Signature Soak?

Attire

How do I know when my 3 hours are up?

When should I arrive for my soak time or spa service?

What minerals are in the waters?

Hours and reservations

Do I need to book in advance or can I just show up?

What are your hours of operation?

Can I book a massage or facial without a soak?

Can I book a performance therapy or fitness class without booking a soak?

Can I add more time to my 3-hour soak?

Policies

Refund, Reschedule & Cancellation Policy

Merchandise return or exchange

Why do I need to complete a waiver?

How long can I stay?

Do you have a lost and found?

Service animals

What are the age restrictions?

Can I bring my cell phone with me?

Are you ADA or wheelchair accessible?

Is swimwear required?

General

Can I bring my own towel or robe?

Where should I park / is it free?

Are mineral pools safe for children?

What amenities do locker rooms offer?

Do you have life jackets?

Do you allow pool floaties / pool toys?

Can I bring my own food & drink?

Can I order food and drinks while soaking?

Can I bring baby formula / bottles?

I’m pregnant, can I soak?

Do you have lockers / locker rooms?

How do you keep the pools clean?

Are your pools chlorinated?

How hot are the pools?

How do I make purchases at WorldSprings?

Do you have WiFi?

Will the minerals discolor my bathing suit or ruin my jewelry?

Spa Treatments

I booked an hour spa service, does that shorten my soak time?

Can I book a massage or facial without a soak?

What spa services can I participate in if I’m pregnant?

Why is everyone required to sign a liability waiver?

What is your spa cancellation policy?

Weather, yes, we are an outdoor destination!

Is it ok to visit when it's cold or raining?

Is it okay to visit in summer or on a hot day?

Do you close during inclement weather?

Get In Touch

Book a soak

Classes & Event Calendar

The Mineral Method